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FAQs

How is Happy Kids serving children and families during the COVID-19 pandemic?

We are following the CDC guidelines and making every effort to keep your child and our therapists safe. We offer both in-person and virtual sessions. All of our therapists are vaccinated and boosted. 

What insurance do you accept?

We are in-network providers with Aetna, Blue Cross Blue Shield, Cigna, and direct Medicaid. We are also approved out-of-network providers for Tricare East.

Please note that we are not in network with the following Blue Cross plans: Blue Value, Blue Home, Blue Local.

Where are your therapists licensed?

We are licensed in North and South Carolina.

Are you able to help my child at their school?

We partner with several schools, preschools, and daycares in the area to provide school based services.

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If you are a school looking to partner with us, please contact us.

Schools

What does an evaluation look like?

Once we receive the referral, the child’s caregiver is responsible for completing the intake forms.  We will verify your benefits as applicable and contact you to schedule a time to evaluate your child at home, school or clinic. During the evaluation, we gather information through caregiver reports, standardized testing, and clinical observations. Following the evaluation, the therapist will develop a written evaluation report. The caregiver will be contacted to review the results and recommendations for treatment.

Do I need a referral from my pediatrician?

We welcome all referrals including from the child’s pediatrician, self- referrals, teacher referrals, or other medical professionals. To refer a child please use our contact us page.

What does a treatment session look like?

Treatment sessions are typically anywhere from 30-60 minutes. We use play-based activities to motivate and engage the child while addressing underlying deficits.

See our services.​

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How long will my child need services?

The frequency and duration of treatment services will be dependent upon the results of the evaluation as well as progress.

What topics can you cover in your parent and teacher in-services?

Common topics we have presented on include: sensory processing and behavior, picky eating and problem feeding, handwriting, and general motor development.

Have a different question? Reach out to us! We'd love to hear from you.

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